The Koch 33 Promise
Everyone at Koch 33 Ford has one goal…“To Make Every Customer’s Experience Easy and Stress Free”
Koch 33 Ford Makes It Easy Everyday….
Koch provides you with a simple and honest purchase experience in the beginning and a convenient and efficient service experience for years to come.
Our Commitment to our goal is what makes Koch the place where Lehigh Valley customers prefer to do business.
Our promise is to make dealing with us…
We are committed to serving you in a straight-forward manner focused on finding you the vehicle that best suits YOU at a competitive price without any hassles or high pressure. Any price you are ever quoted to lease, buy, or repair your vehicle will be the price you pay!
At Koch, all of our consultants take great pride in working within a process that is transparent – all information given is accurate and shared openly. We will respect you as a customer and as a person and NEVER insult you intelligence or your desire to be treated kindly and fairly in every way.
Our operations were designed with you in mind. From our $24 million expansion and renovation project, to our Service Department being open 6am-9pm Mon-Fri & 7am-6pm Saturday. Your convenience, comfort, and needs are our utmost concern.
This is our promise to you – today and every day.