Customer Testimonials
Update- called the mgr Garret Hood, worked with my sales rep Steve and a great service dept. Lugs were replaced with new. I can't do anything about the contract except to say eat before you go and ask about every charge on the contract before signing. when you sign, it's yours.the good- very smooth transaction at the time, staff was friendly and very laid back but kept me there long enough that i just wanted to get home. i did make an appointment but should have paid more attention to the contract i signed. buyer beware- the 1 yr mainatance (worth 99.00) I found later i was charged 499 plus 299 for accessories and installation fees which were never explained hence- they got me! I hate the feeling of being taken advantage off.the bad- the vehicle was purchased july 7th and included maintenace and new inspection. on july 17th my salesman called, said he was going thru the docs and wanted to verify the financial institution my trade-in was financed with. what? then on july 29th i got a letter from Penn dot saying they were gong to cancel my registration on my trade-in if i did not update my insurance info. I transferred my plates!!! I have the pink temporary registration in my new vehicle. This is the second vehicle purchased this year, i had everything including the replacement registration in 3 weeks and it appears DOT has nothing?the worst- i had a slow leak, we tried to remove the tire to have it fixed. the service department at Koch33 tighted the lugs so tight, 2 lugs were rounded off and we couldn't even loosen the others with a 30 in breaker bar. i tried a couple random lugs on the other wheels and found rounded or so tight we couln't budge. i have ordered new lug nuts, how we'll rotate tires and remove rounded lugd which are known to have problems if over tighted is a good question. hoping the dealer will respond so i can update my rating
Sean was very helpful for when I came and saw explorers on the lot!
Thankful for Tim Hood and him helping me get into something affortable and newer. Going to him in the next few years for my next week!
I just bought an F-150 from Tim! He got to my desired payment with no money down and I couldn't be happier with his service.
Thanks to Tim Hood in helping me get into a car when other dealers couldn't. His managers and him helped me so much!
Thank you Tim Hood for finding me my Fusion! I love it and I have recommended a couple of my friends to him.
Tim Hood sold me a car last week and he is still answering my questions! He is great and I would send him to all my friends.
Tony Bryant has helped me and my family so much. Getting us out of a car that was bad into something great just what we was looking for no bs did what he could and we came out on top.Thank you so much bro really appreciate it we all do you the man I will be back in two years to get something else for me..lol
Expensive but good services
